As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

We primarily ship from the United States for swift delivery. Occasionally, orders may be fulfilled from our facilities in China to ensure product availability and quality. No matter what, your satisfaction remains our top priority throughout the process.

Due to the love from our amazing customers, your order might take a bit longer than usual, around 2-4 weeks. We promise it's worth the wait! This extra time allows us to ensure quality and make sure every detail is just right for you. Thank you for your patience and for being part of our incredible community.

Waiting can be tough, and we appreciate your patience! If, for any reason, your order doesn't reach you within 30 days after it's shipped, we've got your back. Please reach out to us, and we'll ensure you receive a full refund. We're here to make sure your experience with us is nothing short of fantastic.

We sincerely apologize if your recent experience with us fell short of expectations. Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Be sure to include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

Please contact us at shopcampcraftusupply@gmail.com for further assistance.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, contact your bank/credit card company. It may take some time before the refund is posted to your account.