WARRANTY POLICY
Welcome to our official website. By accessing and making a purchase through this site, you are deemed to have read, understood, and agreed to the following Product Warranty Terms & Conditions:
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The warranty is valid for 1 (one) year from the date of purchase.
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Attach the purchase receipt as proof for the warranty claim process.
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Attach photo and video evidence of the product damage or issue.
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If a defect is found in the product as reported by the user, we will first attempt to repair it.
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If the repair is unsuccessful, a new product will be sent.
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The warranty does not apply if:
- The unit has been disassembled by the user.
- The unit is damaged due to impact, being dropped, or similar.
- The unit is damaged due to damp walls or being submerged in water.
- The unit is damaged due to an unstable power supply.
- The unit is damaged by termites, ants, or other insects.
- The unit is damaged due to incorrect installation.
- The unit has been exposed to paint or other chemical liquids.
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The buyer ships the product to the address from which the purchase was made.
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Return shipping costs are borne by the buyer, and shipping costs for the replacement product are borne by the manufacturer.